I want a refund. What’s the process?

To help with your refund request, could you provide a few details?

• Auction Details: Item name, auction ID, and closing date.

• Listing Review: Have you checked the auction listing and the seller’s refund or return terms?

• Seller Communication: Did you contact the seller about your refund request? What was their response?

• Evidence: Do you have any supporting documents like photos, screenshots, or messages?

• Additional Details: Is there anything else about the transaction that might be relevant?

Note: To qualify for a refund, you need to show that the item:

• Was advertised misleadingly or had hidden costs/details.

• Was stolen or didn’t come with a clear title.