How much is the Seller’s Premium and how is it calculated?
I am a Seller. How & when do I receive the Auction Sale proceeds?
Who is legally responsible for selling the contents of a Storage Unit at Public Auction?
Am I allowed to give the winner’s details to the original tenant to contact?
The owner is requesting their personal items back from the winner. What is the process?
The owner of the goods has settled their account AFTER the auction ended, what is the process?
The owner of the goods has settled their payment. Can I delete the auction now?
The buyer of my unit didn’t clear out everything as expected. What steps can I take in this situation?
I’m interested in Inventory Service for my Storage unit. How does it work?
Why can’t I see the auctions of this specific location?
I would like to sell anonymously – how does the platform facilitate this requirement?
If I delete an auction, will I lose the bids that were placed on them?
How do I reactivate an auction that was unlisted WITHOUT losing the bids of the previous buyers?
I’m attempting to adjust the end date of the auction, but it’s not letting me proceed. What could be causing this issue?
I only have 1 image for this unit – can I upload just one?
My auction shows “Not Approved”. Why?
Can my Store/District Managers have different login details?
Where can I see all my invoices?
Am I allowed to give the winner’s details to the original tenant to contact?
The owner is requesting their personal items back from the winner. What is the process?
The owner of the goods has settled their account AFTER the auction ended, what is the process?
The owner of the goods has made payment – can I delete the auction?
The buyer did not clear the entire unit. What can I do?
I have relisted a unit earlier and changed the starting price, however it still shows the first price?